1. Please complete a Wholesale Order Form for each client that requests a product. You can request a copy by emailing.
2. Prepare the cremains to send in. Approx. 1/8th of finely sifted cremains per bead required. Add the cremains to a small ziplock bag and then place in a 2nd ziplock bag. (only one ziplock baggie is required per client) . This helps prevent any spillages during the mailing process. If possible, staple the ziplock bag to the completed Oder Form before placing in an envelope.
3. Send Registered Mail via Canada Post to the address on the Order Form.
4. Any unused Cremains will be sent back with the completed order. We suggest to let the family know to keep it just incase they would like another bead or need a replacement.
5. Terms: Payment due 30 days after you receive your completed order with invoice. We accept cheques, E-Transfers to Toni@portraitsunderglass.com, or by credit card.
6. PUG-08 Fillable Bead. These can be ordered and shipped to the Funeral Home to be filled and sealed on their premises. Glue and small Funnel will be provided. NOTE: Turquoise colour is not available in this style of bead.
7. We stand behind our product, if you have any questions or concerns, please contact us. Limited warranty to the Wholesale Price. Jewelry contains glass and small metal pieces, keep out of reach of children and pets.
8. Once the cremains and beads are mailed back via Canada Post, we do not take any responsibility for issues during the mailing process.